Last updated: September 2026

At Zimonakiddies, we work with delivery partners to get your orders to you safely and conveniently across Nigeria.

Order Processing

Orders are usually processed after payment has been confirmed.

Processing time may vary depending on the products ordered, order volume and other circumstances. We will contact you if there is any issue that may affect your order.

Delivery

We offer delivery to customers across Nigeria.

Delivery time and cost depend on your location, the delivery option selected and the availability of our delivery partners.

The delivery fee will be communicated or displayed before your order is completed, where applicable.

Lagos Deliveries

For deliveries within Lagos, delivery times may vary depending on your location, traffic conditions and the delivery partner being used.

Same-day or next-day delivery may be available for selected locations and orders, subject to confirmation and availability.

Deliveries Outside Lagos

Orders going to other states in Nigeria are delivered through available logistics or courier services.

Delivery times may vary by location. We will provide the available delivery options and estimated delivery timeframe when applicable.

Delivery Delays

While we work to ensure orders are delivered within the expected timeframe, delays may sometimes occur due to traffic, weather, logistics issues, public holidays or circumstances outside our control.

If there is a significant delay affecting your order, we will communicate with you as soon as reasonably possible.

Incorrect Delivery Information

Please make sure your name, phone number and delivery address are correct before completing your order.

If incorrect information provided by the customer results in an additional delivery attempt or extra delivery cost, the customer may be responsible for the additional cost.

Receiving Your Order

Please inspect your order when it arrives. If you receive the wrong item, a damaged item or notice another issue with your order, contact us as soon as possible.

Please refer to our Refund & Returns Policy for information about returns and exchanges.

Contact Us

For questions about delivery or your order:

Email: zimonakiddies@gmail.com
Phone/WhatsApp: 09092147169

We will be happy to assist you.